Motorcycles Direct

Sales Hotline: 01923 221125

Dear Loyal Customers,

Following government advice, for the time being we will be closed to the public and operating an appointment only service for customers to collect their recently purchased motorcycles, or to collect bikes that are in with us for service work.

As the situation changes we will keep you up to date with what’s going on.

Rest assured though, we have key members of the team available to speak to on the phone, via email, and via live chat. We will be operating our normal working hours of 8:00 – 17:30 from Tuesday to Saturday. All enquiries will be dealt with at our usual speed, and our staff will be available for any questions or advice.

Sales Department

All sales enquiries will be handled remotely, and where possible we will be able to conduct “virtual viewings” with video tours of the motorcycle you’re interested in made available.

All outstanding sales will be processed, and handovers/collections will strictly take place via appointment only. If you have recently purchased a motorcycle you will be contacted within the next day or two to arrange a time slot for collection.

A collection & delivery service will still be available where possible.

Service Department

We will be completing all existing service and repair work, and arranging for customers to collect their motorcycles by appointment only. You will be contacted within the next day or two to arrange a time to do this.

New enquiries will be answered, quoted and held on the system until the recent government restrictions have been lifted. Once we have confirmation that we’re able to reopen to the public we will of course contact you at the earliest instance to get your pride and joy booked in for MOTs, servicing and repair work.

Our number one priority is the safety of our customers, employees and their families, and we will continue working tirelessly to ensure we continue to provide you with the level of service and quality you’d expect from us during these challenging times.

We'd like to thank you all for your continued support, and look forward to seeing this through and getting back to normal as soon as possible.

Please keep a close eye on our social media pages and website for all the latest news and updates.

Thank you for your understanding,

Luke Gregory
Managing Director

Last updated: 25/03/2020

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